Annex M Option 5 - 100GB Capped

Data Transfer Caps

The data caps apply to peak hours which are defined as 8am to 8pm, 7 days a week. Outside of these hours your account has access to a 2GB fair usage policy. Uploads are considered unmetered.

Should you be likely to exceed your quota you will receive email notification letting you know the available options.

Monitor Online Usage

Our control panels update your usage figures every 30 minutes showing you all incoming and outgoing traffic in relation to your peak and off-peak usage limits. You can be sure not to unexpectedly exceed your download limits, and help spot any unusual traffic flowing through your connection.

UK Technical Support

All our support is housed internally based in Surrey. There are no "press 2 for.." options to work your way through, you will be straight through to a fully trained member of staff within seconds of calling. Email support is also provided with most emails gaining a response within 30 minutes regardless of the question.

Email Facilities

As standard you can setup upto 5 POP3 @icuknet.co.uk email addresses. These are supplied with virus and spam filtering as standard. Mail can be downloaded to a mail client or it can be read online via one of our webmail clients.

One Month Contract

Such is the confidence in our performance and service level, we are one of very few providers which doesn't force their customers into long term contracts.

Telecom Solutions

We can also deliver line rental and phone call packages. The lines we supplied are BT based and supported by Openreach. These solutions can not only save you money compared to BT Retail, we can provide you with greater levels of flexibility backed up with our industry leading support levels.