Customer Testimonials

I have been with ICUK for many years on and off and always return to them. Why you may ask? They are extremely helpful, consistent and technically knowledgeable. If they can't do something they tell you why, instead of just saying no. Their service is top of its class and the products forever evolving. Most important of all, they listen to the customer. A 5 star service!

Chris Golden
Germany, March 2012

There is a fantastic difference between your service and 123-reg. You deserve a lot of credit for the excellent service you provide to your clients.

Bill Wilkins
Switzerland, November 2010

I signed up to you as my broadband provider just over a month ago and have had no problems at all, in fact I've been very very impressed with EVERYTHING and would highly recommend your company!! I had a problem today so called and spoke to Niall, again I was impressed. Its a breath of fresh air having such a good company providing telecoms, keep up the good work and thank you.

Robert Smith
October 2010

I have to same that the support team at ICUK at first rate. I would recommend your company to anyone - it is so refreshing in this day and age to get such prompt and good support from any company.

Mark Stavers
October 2010

Just a quick email to express my thanks in yet another couple of years of fantastic service and a very professional level of service at every stage.

You have been and have remained the best company we deal with in our wide range of business services. You all need to be very proud in the level you have built the company. If more companies followed the example you set, then I am sure life would be a lot more chilled out.

I wish you all the best for the years ahead to come!

Andy
Brighton, September 2010

I can thoroughly recommend ICUK's services - just about the first company I've dealt with in ten years ferreting around the Internet to have effected a painless and cheap transfer of domain hosting services for me. I've had one or the other in the past, but never both together. Add very near 100% reliability since the transfer, and I can't fault them, really.

Geoff Campbell

Yet again ICUK have surpassed what should be expected in terms of customer service. Thank you very much!

Bernard McCabe
Warrington, July 2009

I have been with other resellers over a five year period and ICUK have impressed me extremely. Their support is second to none and the whole package is feature rich. I commend those who have put so many hours in to create such a product that in my opinion is at the top of its class.

Chris

That's what I like about ICUK, you've always got something being developed... and it does actually appear as a finished service / feature!

Adam

I'd just like to say thank you to ICUK. Every time I've asked a question, or had anything to discuss with ICUK over the last year, I've always received a fast, polite, and informative reply. I get the feeling that nothing is too much trouble, and I can actually talk to people who know exactly what's going on.

Robert Newell
East Sussex, January 2009

It is so rare in this day and age and especially in the communications sector (having been a customer with 4 other isps that were all shocking regarding customer service) to find a company that still prides itself on 1st class customer service with staff who are fully trained and know what they are talking about. in the short time I have been a customer I have been so pleased with the way I have been treated from the transition of migrating over to fast accurate problem solving.

Daniel
January 2009

More important than anything to me is that ICUK respond to emails promptly and problems are dealt with in a short period of time. Having used other providers, I value the customer support. Other providers would do well to review their customer support policies.

Richard Daley
Norfolk, July 2008