Service Status Information - ICUK - UNIX and Windows 2003

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" Signed up and now working fine after some teething problems. Many thanks going to the ICUK team who not only called me the first night and again the following morning, to try and sort out the problems I was experiencing in connecting properly, but who also reponded quickly and efficiently to email.

Further problem solving was done pleasantly by phone. Exemplary service, thank you! "
Steve

Service Ststus

Live Service Status

ICUK believes in a policy of honesty with all our resellers. Included in your control panel, and that of your clients, is a live status feed showing all aspects of our service. Notifications of maintainence, or any known issues will be displayed to you in real-time along with notes from our engineers on the situation and estimated resolution times. Changes in status, day or night, will be notified to all engineers via email and SMS for an immediate response.

SMS SERVICE STATUS UPDATES - All resellers are able to receive automatic updates to any service affecting issues via SMS text messaging wherever you are to keep you best informed of any problems. This is provided completely free of charge to all resellers.

Service Status Under Maintainence Duration Next Update
Websites
Windows 102days 20hrs 1mins
Linux 34days 22hrs 5mins
FTP
Windows 278days 6hrs 44mins
Linux 112days 13hrs 8mins
Mail
Incoming (POP3) 369days 2hrs 9mins
Webmail 369days 2hrs 8mins
Spam Filtering 67days 15hrs 3mins
Outgoing (SMTP) 369days 2hrs 8mins
Incoming (SMTP) 369days 2hrs 8mins
Databases
SQL 54days 6hrs 38mins
MySQL 369days 2hrs 8mins
Miscellaneous
DNS 369days 2hrs 9mins

Recent Issues
16/03/2010 22:20:00
Our monitoring systems have detected an issue affecting peering sessions on the LINX foundry network, these sessions are bouncing, which is affecting traffic via LINX peering at the moment. We have raised this issue to LINX to investigate.

UPDATE: 02:30

LINX have resolved the issue affecting the LINX foundry network, the majority of the peering sessions were restored just before 02.00. However they are continuing to investigate the root cause of the issue and will be monitoring the network closely for the next few hours.