ICUK Call Interrogation and Statistic Solutions

All ICUK customers have access to a powerful search facility which allows them to pull off very specific information about the calls made from their accounts. This unique tool can be very helpful in sharing costs within your organisation or household. It is a facility which is provided completely free of charge.
 

As a ICUK customer you can narrow down the information provided using the following search terms:

• Time of day
• On a specific date
• Between the dates of (eg 1st June and 9th July)
• Dialled from a specific number (eg a specific line)
• Number dialled (eg 0845 00 99 575)
• Destination dialled (eg Bournemouth)
• Call duration
• Call cost

Essentially this presents you with the ability to produce extremely detailed and accurate information based on the criteria you enter into the system. This can easily help in identifying fraud, inappropriate use of the phone, or simply to assist in managing cost centres within an organisation.

Our call statistics are designed to give you a quick reference into how your phone(s) are used. They can provide you with an easy to understand numberic and graphical interface providing instant information including:

• Most Used CLIs (ideal for businesses with multiple lines)
• Top 10 Most Called Numbers
• Top 10 Longest Called Numbers
• Top 10 Most Expensive Called Numbers
• Destination Type Summary
• Time of Day Summary

Much like the Call Interrogation facilities the Call Statistics are provided for free to call ICUK customers.

If you would like any more information about our Talk Solutions then please do not hesitate to get in touch with us. You can call us on 0845 00 99 175 or email solutions@icukhosting.co.uk.